Privacy Policy

Introduction

Exclusivo & Discreto Unipessoal LDA (“we”, “our”, or “us”) operates the website https://yourmadeiraisland.com/ (the “Service”). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Service. We are not a tour guide company, but a platform that aggregates various tour offers available on the island of Madeira. By using the Service, you agree to the collection and use of your information as outlined in this policy.

Definitions

Service: The website https://yourmadeiraisland.com/ operated by Exclusivo & Discreto Unipessoal LDA.
Personal Data: Information that can identify a living individual, either directly or in combination with other data.
Usage Data: Information collected automatically during the use of our Service, such as IP addresses and browsing behavior.
Cookies: Small files stored on your device that collect data to improve user experience.
Data Controller: Exclusivo & Discreto Unipessoal LDA, responsible for the processing of your Personal Data.
Data Processors: Third-party companies processing data on our behalf to provide the Service.
User: Any individual using our Service.

Information Collection and Use

We collect different types of data for several purposes to improve our Service and provide relevant content.

Types of Data Collected

Personal Data: This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Cookies and Usage Data

We may use your Personal Data to send you marketing communications, newsletters, or information about offers. You can opt-out at any time by following the unsubscribe link provided in our communications.

Usage Data: Information such as your IP address, browser type, time spent on our Service, and pages visited.
Cookies and Tracking Data: We use cookies to track activity on our Service and store certain information. You can control your cookie preferences in your browser settings.

Use of Data

We use your data for the following purposes:

To operate and maintain our Service
To notify you about changes to our Service
To provide customer support
To monitor usage and improve performance
To send you relevant marketing or promotional content (with your consent)

Retention of Data

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Usage Data is retained for shorter periods unless used for security or to improve the Service.

Transfer of Data

Your data, including Personal Data, is shared only with the tour companies we collaborate with to provide the services you request. We ensure that these companies comply with data protection and confidentiality standards. We do not transfer your data to any other third parties unless required by law or with your explicit consent.

Disclosure of Data

We may disclose your data in the following cases:

To comply with legal obligations
In the event of a business transaction such as a merger or sale of assets
To service providers assisting us in operating our business
With your consent, or when required for legal or business purposes

Security of Data

We implement strong security measures, including encryption and regular security audits, to protect your personal information. Although no method of transmission over the Internet is 100% secure, we continually review and enhance our security protocols to protect your data to the highest possible standards.

Service Providers

We may use third-party service providers to facilitate our Service, including hosting, analytics, and marketing services. These providers have access to your personal data only for performing tasks on our behalf and are obligated to protect your privacy.

Analytics

We use third-party analytics tools to monitor the performance and usage of our Service.

Payments

If you make purchases through our platform, we use third-party payment processors. Your payment details are handled securely by these processors and are not stored by us.

Links to Other Sites

Our Service may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites, and we encourage you to review their policies before providing any personal information.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect personal data from children. If we become aware of data collected from a child, we will take steps to delete it.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and we will notify you via email or through our Service.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: info@yourmadeiraisland.com

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.